Privacy Introduction:

This privacy policy sets out how EcoStraws uses and protects any information that you give EcoStraws when you use this website.

EcoStraws is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

EcoStraws may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect:

We may collect the following information:

  • Name and payment details
  • Contact information including email address
  • Demographic information such as Eircode, preferences and interests
  • Other information relevant to customer surveys and/or offers
  • Payment information

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To process your order and obtain payment
  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests

Security:

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

This website uses “cookie” technology. A cookie is a small piece of data or a small text file stored by the browser on your computer, at the request of our server. We may use cookies to deliver content specific to your interests and to save your personal preferences, so you do not have to re-enter them each time you connect to our website – our cookies are not available to other websites. In particular cookies enable us to:

  • Measure visitor traffic to our website and their usage pattern.
  • Store information about your preferences, and so allow us to customise our website according to your individual interests
  • Speed up your searches
  • Recognise you when you return to our website

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites:

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information:

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. Your personal information may be used to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Your Rights:

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to us.

You have a right to be given a copy of your personal data which you may have supplied via this website. To exercise this right, you must write to EcoStraws at the address below, or e-mail at info@ecostraws.clientdemoweb.com. You should include any personal identifiers which you supplied earlier via the website (e.g. Name; address; phone number; e-mail address). You also have a right to have inaccurate information corrected. If you discover that EcoStraws does hold inaccurate information about you, you have a right to instruct EcoStraws to correct that information. Such an instruction must be in writing or via e-mail. We will deal with this request as soon as possible and will take not more than 30 days to process.

In certain circumstance you may also request that data which you have supplied via the website be deleted. To exercise this right you would generally be expected to identify some contravention of data protection law in the manner in which EcoStraws processes the data concerned.

Applicable Data Protection Law:

We ensure that the personal information we collect is appropriate to the purposes for which it is obtained and is processed in compliance with the provisions of Applicable Data Protection Law which means in no particular order:
•    The General Data Protection Regulation (Regulation (EU) 2016/679 (the “GDPR”));
•    The Data Protection Acts 1988 to 2018;
•    The European Communities (Electronic Communications Networks & Services) (Privacy & Electronic Communications) Regulations 2011;
•    The EU ePrivacy Directive 2002/58/EC (as amended) (the “ePrivacy Directive”);
•    Any successor or replacement to the laws set out above; and
•    All other industry guidelines (whether statutory or non-statutory) or applicable codes of practice and guidance notes issued from time to time by the Data Protection Commission relating to the processing of Personal Data or privacy.

Data Protection Commissioner:

You have a right to complain to the Data Protection Commissioner if we fail to meet the required standards of data protection. You can contact the

Office of the Data Protection Commission
Telephone: +353 (0)57 868 4800 or Lo Call Number 1890 252 231
Fax: +353 (0)57 868 4757
E-mail: info@dataprotection.ie
Postal Address: Data Protection Commissioner, Canal House, Station Road, Portarlington, Co. Laois, R32 AP23